Returns & Exchanges
At BOTE, we want you to be completely satisfied with your purchase. If your fashion pieces aren't the perfect fit, you can return or exchange unworn items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Package Your Items
Place the original items with all tags attached into the shipping mailer, ensuring the package is securely sealed.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and affix it clearly to the outside of your return package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing